A driver and a warehouse clerk at a loading dock count a stack of empty wooden pallets, the clerk scans the top pallet, an open trailer behind them
IMG 031 · Loading dock, Venlo · early morning

Pallet tracking software

Exchange balancesthat add up.

Rotion gives every returnable pallet a digital identity. See which carrier, warehouse or customer holds which pallets, settle exchanges on scans, and stop writing off what you cannot see.

Q · A

What is pallet tracking software?

Pallet tracking software records where each returnable pallet is, who holds it and how it moves between shippers, carriers, warehouses and customers. Rotion keeps per-pallet history for serialized fleets and per-partner balances for exchange flows such as EPAL, on the QR, barcode or RFID markings already on your pallets. Exchange balances, losses and repair decisions then come from scans instead of paper exchange notes.

  • Exchange balances per partner from scans
  • Open exchange, pooled or own fleet
  • Autopilot flags pallets overdue at a partner
01The problem

Why pallets go missing.

Pallets pass through more hands than any other load carrier, and every hand keeps its own count. Each pallet that does not come back is bought twice.

P.01

Exchange notes disagree.

Shipper, carrier and customer each keep their own version of the paper note. Balance disputes take hours and rarely end in a number both sides accept.

P.02

Carrier hops break the trail.

A pallet that changes trucks twice changes custody twice. Without a scan at each hop, nobody can say where it left the loop.

P.03

Repair or scrap is a guess.

Pool cost is decided at inspection. Without history per pallet, nobody knows a pallet’s real service life, so the choice to repair or write off follows habit.

02How it works

Your pallet loop, scan by scan.

Scans at loading and unloading fit existing dock steps. A full load scans as one SSCC while each pallet stays traceable.

  1. 01

    Load out

    A full truckload leaves the dock. One SSCC scan books every pallet to the carrier.

  2. 02

    Delivery

    The driver hands over at the customer dock. Custody and the exchange obligation move in the same scan.

  3. 03

    Exchange and return

    Empties go back on the next drop. Both balances update at once, with the scan as evidence.

  4. 04

    Inspect and repair

    Damaged pallets go to repair with their history. Repaired pallets rejoin the pool, scrapped ones leave it on record.

03Carriers

Every carrier on one board.

Each tile shows the open balance, the return rate and six weeks of trend. Autopilot points at the carrier that needs attention.

Exchange balances · Euro pallets, weeks 36 to 41Sample data
Carriers6
Pallets out7,103
Open balance-430
Flagged1
Carrier WestCarrier · 176 loads
Autopilot
-418balance
92.8%returned
Noordhof CarriersCarrier · 6 loads
In range
-4balance
97.9%returned
Lindqvist FreightCarrier · 12 loads
In range
-6balance
98.5%returned
Baltic HaulCarrier · 9 loads
In range
-2balance
99.3%returned
Ems Valley TransportCarrier · 5 loads
In range
0balance
100.0%returned
Kessel LogisticsCarrier · 7 loads
In range
0balance
100.0%returned
Autopilot · Custom plan

Carrier West returned 418 fewer pallets than it took over six weeks, most on loads through Depot Ghent. Proposes a balance statement with scan evidence and a collection at Depot Ghent.

ApproveNot now
04Dispute

Six weeks with one carrier.

When the carrier’s paper notes and the scan record drift apart, the gap shows in the week it opened, with the evidence behind it. The dispute ends with a lookup.

Sample data

Noordhof Carriers

Euro pallets, weeks 36 to 41. Select a week to open its evidence.
Shipped outReturned, scannedReturned, carrier noteDisagreement
Carrier note

Delivery note, week 40

Returned, claimed
33
Signed by
Driver, handwritten
Received
Office, two days later
Evidence
Paper copy
Scan record

Unloading scan, week 40

Returned, scanned
26
Time
Tue 14:12
Dock
Dock 3
Scanner
HS-04
Load
1 SSCC, 26 pallets
Confirmed
Driver on phone
Photo of the load at unloading
SSCC (00) 387 1204 0000 1840 · 26 EUR
-4
Agreed balance, week 41

4 pallets open with Noordhof Carriers, agreed by both sides from the scan record.

Your teamNoordhof Carriers
05Models

Built for the pallet model you run.

Open exchange, pooled or rented, or your own serialized fleet. The same scans feed each one, and you can run more than one side by side.

Model 01Count or serial

Open exchange.

A balance per carrier, warehouse and customer, counted from scans at loading and unloading. It works without a label on every pallet.

Sample data
W36W37W38W39W40W41
Pallets owed per weekone partner
  • Balance per partner, count-based or serialized
  • One SSCC scan books a full load
  • Partners confirm on the web or a phone
Model 02Days held

Pooled or rented.

A flexible rental calculator counts the days each partner holds a pallet and applies your fees. For pooling companies and for operators inside a company.

Sample data
W36W37W38W39W40W41
Pallet days per weekdashed: fees to date
  • Days held per partner, from the same scans
  • Fees calculated on your own terms
  • Results export or push to your invoicing tools
Model 03Per pallet

Own serialized fleet.

Every pallet carries its own history: where it went, who held it, and whether it was inspected, repaired or scrapped.

Sample data
W36W37W38W39W40W41
Pallet PAL 004218inspected, repaired
  • History per pallet, from first scan to scrap
  • Inspection, repair or scrap on record
  • Autopilot on the Custom plan
Autopilot

Autopilot needs serialized pallets. It flags partners whose balance keeps growing, proposes a statement or a collection, and acts only on your approval.

ScaleCustom
06Platform

Built for pallet pools.

Own fleets, exchange flows and pooled pallets in one system, across carriers, warehouses and customers. Pick a feature to see it.

Explore the platform
RotionExchange balance per partnerHistory per palletLeakage per lanePool status Autopilot
Balance per customerAll regions · last 30 days
CustomerOutBackOpenDwell
Store 2214 Ghent1,2401,196445 d
Customer 1486064821221 d
DC Zellik2,3102,287232 d
Grower Hoogstraten1,5801,531497 d
Store 0917 Leuven640611296 d
Open total · pallets357 · € 1,785 deposit value
Asset historyPAL 004218EPAL · 1200 x 800 mm · 31 cycles
  1. 06 OctLoadedDC Venlo · SSCC 3871…
  2. 07 OctExchangedCarrier 12 → Customer 31
  3. 13 OctReturnedCarrier 12 · route 4
  4. 14 OctRepairedDepot Venlo · one deck board
  5. 14 OctInspectedOK · ready to go out
Carried 18 SSCCs this year
Anomalies this week Autopilot
High
StockpilingRetailer 3 DC holds 1,140 more than its 90-day average
Review
Medium
Breakage spikeFiller 07 damage rate 3.1%, usually 0.8%
Review
Low
Slow returnsCarrier West average return 18 days
Review
Fleet by regionpallets
Assets412,300
In circulation71%
Idle at depots9%
Flanders82%
Wallonia74%
Netherlands68%
Northern France59%
utilization
Sample data

Field results from operators running Rotion across pools, retail and industry.

28%
S.01fewer assets lost
9%
S.02smaller fleet needed
575,310
S.03assets tracked
Trusted by these organizations.
  • Kringwinkel
  • Aldi
  • Colruyt Group
  • Carrefour
  • Flanders' Food
  • Bike Republic
  • Brandweer
  • AMA
  • Proudd
  • Dressr
  • Stad Antwerpen
  • Major
  • Mivas
  • Horizons ISG
07Field notes

What pallet data shows.

Forklift carrying a tall stack of returnable crates out of a dock door onto the yard
IMG 021 · Dock 4, Flanders · afternoon
N.01

Exchange notes are where disputes start.

Scanned handovers give both sides one record per movement, so a balance question ends with a lookup instead of a phone call.

N.02

Carrier hops are the blind spot.

Handover data shows which lanes and carriers return pallets and which hold on to them.

N.03

Repair loops decide pallet economics.

Inspection and repair history per pallet shows how long pallets really last in each flow.

Straight answers.

What operations and supply chain teams ask before they book a demo.

Book a demo
Q.01Do we need to replace our TMS or ERP?

No. Rotion runs alongside your TMS and ERP and fills what they do not cover: pallet-level history, loss patterns and per-partner exchange balances. Connectors exist for SAP, Odoo, WMS and TMS.

Q.02Do carriers and customers need to install anything?

No. Partners confirm handovers on the web or a phone, and drivers can scan for them. Adoption does not depend on every carrier cooperating.

Q.03Can we track exchange pallets like EPAL?

Yes. Rotion keeps per-partner balances for exchange flows and per-pallet history for serialized fleets, in the same system. Plastic pallets, half pallets and mesh pallet boxes run alongside them.

Q.04Do we have to scan every single pallet?

No. With SSCC batching, a full load scans once per handling step while each pallet stays traceable.

Q.05Do pallets need a label each?

No. Exchange balances also work count-based, per load and per partner. Serialized pallets are recommended: Autopilot and the advanced features need an identity per pallet.

Q.06Can Rotion handle pooled or rented pallets?

Yes. A flexible rental calculator counts the days each partner holds pooled pallets and applies your fees. The results export or push to your invoicing tools, for pooling companies and for operators inside companies.

Q.07How does Rotion reduce pallet loss?

Every pallet has a holder and a location at all times. Autopilot flags partners whose balance keeps growing and proposes a statement or a collection, so recovery happens before a write-off. Read more in how to stop pallet losses and pooling disputes.

Further reading.

A carrier driver hands a delivery note to a dock supervisor beside a pallet of stacked grey reusable cratesIMG 052 · DC Zellik · 50.8889N 4.2725E
08 · Start[ SCAN 0x3F2B ]

Get more pallets back.

Most teams go live in weeks, on the codes already on their fleet.