Handovers / HO-26-10-4471Delivery to Store 2214From DC Zellik, 09:15
Delivered48
Your scans48
Store count48
Store count46
Confirmed on both sides
Difference open: 2
Q · A
What is a partner portal for reusable packaging?
A partner portal gives every company that handles your reusable assets its own view of them. In Rotion, growers, carriers, stores and fillers see the assets they hold, confirm handovers and check their balance against the same scan evidence you see. They join by phone and link, without installing software or starting an IT project.
- Onboarding by phone and link
- Handovers confirmed on both sides
- Each partner sees only its own data
01Onboarding
From invite to first handover, the same morning.
A new store gets a text, opens the link in its browser and confirms its first delivery, without installing anything or involving IT.
Sample data. Store 2214, Ghent. Tuesday, October 13, 2026
- 08:02RRotionToday 08:02
DC Zellik invited Store 2214 to confirm crate handovers. Open link
Also by email.Invite08:02 The invite arrives by text.
- 08:40PartnerportaalNLWelkom, Store 2214.Jouw locatieStore 2214, GentIn bezit0 krattenAanmeldenAanmelden met linkWachtwoordSSO
08:40 One site, in the partner’s language.
- 09:15DeliveryHO-26-10-4471From Noordhof Carriers48cratesScans48Confirm 48 of 48Confirmed 09:15. Custody moved to Store 2214.
09:15 The first delivery is confirmed.
Invite to first confirmed handover1 h 13 min
Partners never add to your bill. Rotion is priced per platform, not per user.The scan app is optional, for high volumes and offline work.
02How it works
From invite to confirmed handover.
Partners need a phone and a link. Your team and regular partners can use the scan app for batch scans and offline work.
- 01
Invite
Send a link by text or email. The partner opens it on a phone and sees its locations and assets.
- 02
Confirm handover
At pickup or delivery, both sides confirm the count. Custody moves on the spot.
- 03
Check balance
Each partner sees what it holds per asset type and site, and since when.
- 04
Resolve
A difference opens with the scans attached. Most close with a lookup instead of a call.
03Handovers
Both sides see the same count.
The carrier’s delivery scan and the store’s confirmation land on one record. When counts differ, the difference opens with both sets of scans.
DC Zellik to Store 2214, Tue, Oct 13, 2026, 09:15Sample data
Handovers / HO-26-10-4471Delivery from Noordhof CarriersFrom DC Zellik, 09:15
Received48
Received46
Carrier48
Confirmed09:15
Confirmed on both sides
Difference open: 2
Same reference, same numbers, confirmed on both sides. Both balances update from this record.
Carrier scans48
Store scans46
Missing from the store’s scansCRT-600400-0417CRT-600400-0431
Outcome
The missing crates stay on Noordhof Carriers’ balance until they are found.
Both balances update from the same evidence.
04Autopilot
It notices first.
Autopilot watches every scan in your loop, flags what is going wrong, proposes the fix with its reasoning, and acts once you approve.
How Autopilot worksCustomer 22 has 3 unconfirmed handovers from Noordhof Carriers, totalling 144 crates.
Why
The carrier scanned the deliveries on 9, 10 and 11 October. Customer 22 usually confirms within a day, and its balance is now 144 crates above what it has acknowledged.
Proposes
Send Customer 22 a confirmation request with the three delivery scans attached.
ApproveEditconfidence 92%
Handovers confirmed this week1,962
Sample data05Access
You decide what each partner can do.
Set the actions per partner. A partner adds its own users, signs in the way its IT prefers and sees the portal in its own language, under your brand if you run a pool.
Partners in this loop
Polder FreshGrower
Accept or dispute statements
Portal preview, Polder Fresh
Your brandPolder FreshGrower
Read-only accessSigns in by: linkNoordhof CarriersCarrier
Accept or dispute statements
Portal preview, Noordhof Carriers
Your brandNoordhof CarriersCarrier
Read-only accessSigns in by: SSOStore 2214Store, Ghent
Accept or dispute statements
Portal preview, Store 2214
Your brandStore 2214Store, Ghent
Read-only accessSigns in by: linkFiller 07Filler
Accept or dispute statements
Portal preview, Filler 07
Your brandFiller 07Filler
Read-only accessSigns in by: passwordSign-in
By link, password or SSO.
LinkPasswordSSOLanguage
The portal in the partner’s language.
Set per partnerBranding
Your brand on the portal, if you run a pool.
Your logoYour nameField results from operators running Rotion across pools, retail and industry.
28%
S.01fewer assets lost
9%
S.02smaller fleet needed
575,310
S.03assets tracked
Some of the organizations we work with.
Loops with many partners.
Q.01Do our partners need to install an app?
No. Partners open the portal from a link on any phone or computer and confirm handovers in the browser. Teams that scan large volumes or work offline can use the Rotion scan app.
Q.02How do we onboard a new partner?
You add the partner and its locations, then send an invite by text or email. The partner opens the link, and its first handover can be confirmed the same day. No integration or IT project is needed.
Q.03Can partners see each other’s data?
No. Each partner sees only the assets it holds, its own handovers and its own balance. Access is set per partner and per role, and you decide which actions each one can take.
Q.04What if a partner refuses to scan?
Your drivers can scan on the partner’s behalf at pickup and delivery, and SSCC batching keeps it to one scan per load. The balance stays accurate even when a partner never opens the portal.
Q.05Can large partners connect their own systems instead?
Yes. Partners with their own WMS or ERP can send handovers through the REST API, webhooks, EDI or CSV import. See integrations.
Q.06Do partners add to our bill?
No. Rotion is priced per platform, not per user, so partners and their users never add to your bill. See pricing.
Q.07How do partners sign in?
By a link sent to their phone or email, by password, or through SSO for large partners. The portal shows in the partner’s language, and a partner can add its own users.
